[Spacewalk-list] Starting osa-dispatcher hangs

Wed Nov 13 20:08:46 UTC 2013

On Wed, Nov 13, 2013 at 2:47 PM, Will Cladek <will.cladek at nrl.navy.mil>wrote:

> Okay, so here's what I've got.  jabberd starts okay:
>
>
> Initializing jabberd processes ...
> Starting router:                                           [  OK  ]
> Starting sm:                                               [  OK  ]
> Starting c2s:                                              [  OK  ]
> Starting s2s:                                              [  OK  ]
>
> However, immediately after I check its status and see this:
>
> router (pid 8167) is running...
> sm dead but subsys locked
> c2s dead but subsys locked
> s2s dead but subsys locked
>
> Not sure if those "dead but subsys locked" are normal.
>
> Running osa-dispatcher from the command line gives me:
>
> Spacewalk 8391 2013/11/13 14:44:12 -04:00: ('Traceback (most recent call
> last):\n  File "/usr/share/rhn/osad/jabber_lib.py", line 252, in
> setup_connection\n    c = self._get_jabber_client(js)\n  File
> "/usr/share/rhn/osad/jabber_lib.py", line 309, in _get_jabber_client\n
>  c.connect()\n  File "/usr/share/rhn/osad/jabber_lib.py", line 567, in
> connect\n    jabber.Client.connect(self)\n  File "/usr/lib/python2.4/site-packages/jabber/xmlstream.py",
> line 488, in connect\n    raise socket.error("Unable to connect to the host
> and port specified")\nerror: Unable to connect to the host and port
> specified\n',)
>
> And the relevant piece of osa-dispatcher.log appears to be:
>
> 2013/11/13 14:44:12 -04:00 8391 0.0.0.0: osad/jabber_lib.connect('Attempting
> to connect',)
> 2013/11/13 14:44:12 -04:00 8391 0.0.0.0: osad/jabber_lib.print_message('socket
> error',)
> 2013/11/13 14:44:12 -04:00 8391 0.0.0.0: osad/jabber_lib.print_message('Could
> not connect to jabber server', '[hostname]')
> 2013/11/13 14:44:12 -04:00 8391 0.0.0.0: osad/jabber_lib.setup_connection('ERROR',
> 'Traceback (most recent call last):\n  File "/usr/share/rhn/osad/jabber_lib.py",
> line 252, in setup_connection\n    c = self._get_jabber_client(js)\n  File
> "/usr/share/rhn/osad/jabber_lib.py", line 309, in _get_jabber_client\n
>  c.connect()\n  File "/usr/share/rhn/osad/jabber_lib.py", line 567, in
> connect\n    jabber.Client.connect(self)\n  File "/usr/lib/python2.4/site-packages/jabber/xmlstream.py",
> line 488, in connect\n    raise socket.error("Unable to connect to the host
> and port specified")\nerror: Unable to connect to the host and port
> specified\n')
> 2013/11/13 14:44:12 -04:00 8391 0.0.0.0: osad/jabber_lib.setup_connection('Could
> not connect to any jabber server',)
> 2013/11/13 14:44:12 -04:00 8391 0.0.0.0: osad/jabber_lib.main('Unable to
> connect to jabber servers, sleeping 10 seconds',)
>
> In some older thread I read that I should try emptying out
> /var/lib/jabberd/db, but that directory was already empty.
>
> Is there some obvious problem with my jabberd here?
>
> Thanks,
>
> Will
>
> On 11/13/2013 2:04 PM, Justin Edmands wrote:
>
>> On Wed, Nov 13, 2013 at 1:27 PM, Will Cladek <will.cladek at nrl.navy.mil<mailto:
>> will.cladek at nrl.navy.mil>> wrote:
>>
>>     I just upgraded my Spacewalk from 1.8 to 1.9 and then 2.0.  In both
>> the 1.9 and 2.0 updates, starting the spacewalk-server just hangs on
>> osa-dispatcher (actual server name masked):
>>
>>     Starting spacewalk services...
>>     Initializing jabberd processes ...
>>     Starting router:                                           [  OK  ]
>>     Starting sm:                                               [  OK  ]
>>     Starting c2s:                                              [  OK  ]
>>     Starting s2s:                                              [  OK  ]
>>     Starting tomcat5:                                          [  OK  ]
>>     Waiting for tomcat to be ready ...
>>     Starting httpd: httpd: Could not reliably determine the server's
>> fully qualified domain name, using [xxx] for ServerName
>>                                                                 [  OK  ]
>>     Starting osa-dispatcher:
>>
>>
>>     At this point I can at least interact with the web interface and get
>> updates, but it never completes this startup process.  I set
>> osa-dispatcher.debug in rhn.conf, but osa-dispatcher.log shows nothing, nor
>> do the other logs show anything relevant.  Any suggestions as to why
>> osa-dispatcher won't start?
>>
>>     _________________________________________________
>>     Spacewalk-list mailing list
>>     Spacewalk-list at redhat.com <mailto:Spacewalk-list at redhat.com>
>>     https://www.redhat.com/__mailman/listinfo/spacewalk-__list <
>> https://www.redhat.com/mailman/listinfo/spacewalk-list>
>>
>>
>>
>>
>> Maybe run the osa-dispatcher command instead :
>>
>> osa-dispatcher --help
>> Usage: osa-dispatcher [options]
>>
>> Options:
>>    -v, --verbose             Increase verbosity
>>    -N, --nodetach         Suppress backgrounding and detachment of the
>> process
>>    --pid-file=PID_FILE   Write to this PID file
>>    --logfile=LOGFILE    Write log information to this file
>>    -h, --help                 show this help message and exit
>>
>>
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>>
>>
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Things to check:
1 - firewall / selinux

2 - Permissions on the /var/lib/jabberd/db to be jabber:jabber

[root at spacewalk1 ~]# ll /var/lib/jabberd/db
total 29564
-rw-r----- 1 jabber jabber   184320 Nov 13 13:03 authreg.db
-rw-r----- 1 jabber jabber    24576 Nov 13 03:16 __db.001
-rw-r----- 1 jabber jabber   204800 Nov 13 15:04 __db.002
-rw-r----- 1 jabber jabber   270336 Nov 13 15:04 __db.003
-rw-r----- 1 jabber jabber    98304 Nov 13 15:04 __db.004
-rw-r----- 1 jabber jabber   753664 Nov 13 15:04 __db.005
-rw-r----- 1 jabber jabber    57344 Nov 13 15:04 __db.006
-rw-r----- 1 jabber jabber 10485760 Nov 13 07:07 log.0000000001
-rw-r----- 1 jabber jabber 10485760 Nov 13 11:45 log.0000000002
-rw-r----- 1 jabber jabber 10485760 Nov 13 15:04 log.0000000003
-rw-r----- 1 jabber jabber   380928 Nov 13 14:56 sm.db
[root at spacewalk1 ~]# ll /var/lib/jabberd
total 16
drwx------ 2 jabber jabber 4096 Nov 13 11:45 db
drwx------ 3 jabber jabber 4096 Apr 26  2013 db.bak
drwx------ 2 jabber jabber 4096 Jan 25  2013 log
drwx------ 2 jabber jabber 4096 Nov 13 03:16 pid
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