[Spacewalk-list] [ISS] Issue while syncing a channel

[Tony Dufour]

Hello Spacewalk friends :)

I have an issue with ISS when I try to synchronize a particular channel.
Note that for all my other channels the synchronization is working well...

The channel is named rhel-6-x86_64 here's the output of satellite-sync command on ISS Slave :

[root at issslave comps]# satellite-sync -c rhel-6-x86_64
13:57:49 Spacewalk - live synchronization
13:57:49    url: https://issmaster.domain.com
13:57:49    debug/output level: 1
13:57:50    db:  rhnuser/<password>@rhnschema
13:57:50
13:57:50 Retrieving / parsing orgs data
13:57:50 orgs data complete
13:57:50
13:57:50 Retrieving / parsing channel-families data
13:57:50 channel-families data complete
13:57:50
13:57:50 Retrieving / parsing product names data
13:57:50 product names data complete
13:57:50
13:57:50 Retrieving / parsing arches data
13:57:50 arches data complete
13:57:50
13:57:50 Retrieving / parsing additional arches data
13:57:50 additional arches data complete
13:57:50
13:57:50 Retrieving / parsing channel data
13:57:51    p = previously imported/synced channel
13:57:51    . = channel not yet imported/synced
13:57:51    base-channels:
13:57:51       . rhel-6-x86_64                            14727       full import from Tue Apr 14 16:36:03 2015
13:57:51
+++ sending log as an email +++
SYNC ERROR:
(Check logs/email for potentially more detail)
RhnSyncException("ERROR: server.dump.get_comps('<the systemid>', 'rhel-6-x86_64'): <ProtocolError for issmaster.domain.com /SAT-DUMP-INTERNAL: 500 Internal Server Error>",)
ERROR: server.dump.get_comps('<the systemid>', 'rhel-6-x86_64'): <ProtocolError for issmaster.domain.com /SAT-DUMP-INTERNAL: 500 Internal Server Error>

And here's the logs in "/var/log/rhn/rhn_server_satellite.log" if it helps :

2015/04/20 14:09:09 -00:00 Retrieving / parsing channel data
2015/04/20 14:09:10 -00:00    p = previously imported/synced channel
2015/04/20 14:09:10 -00:00    . = channel not yet imported/synced
2015/04/20 14:09:10 -00:00    base-channels:
2015/04/20 14:09:10 -00:00       . rhel-6-x86_64                            14727       full import from Tue Apr 14 16:36:03 2015
2015/04/20 14:09:10 -00:00
2015/04/20 14:09:11 -00:00 ERROR: server.dump.get_comps('<the systemid>', 'rhel-6-x86_64'): <ProtocolError for issmaster.domain.com /SAT-DUMP-INTERNAL: 500 Internal Server Error>
2015/04/20 14:09:11 -00:00
SYNC ERROR:

Exception reported from issslave.domain.com
Time: Mon Apr 20 14:09:11 2015
Exception type <class 'spacewalk.satellite_tools.syncLib.RhnSyncException'>

Exception Handler Information
Traceback (most recent call last):
  File "/usr/bin/satellite-sync", line 139, in main
    return satsync.Runner().main()
  File "/usr/lib/python2.6/site-packages/spacewalk/satellite_tools/satsync.py", line 229, in main
    ret = method()
  File "/usr/lib/python2.6/site-packages/spacewalk/satellite_tools/satsync.py", line 305, in _step_channels
    self.syncer.process_channels()
  File "/usr/lib/python2.6/site-packages/spacewalk/satellite_tools/satsync.py", line 695, in process_channels
    self._process_comps(importer.backend, label, sync_handlers._to_timestamp(ch['comps_last_modified']))
  File "/usr/lib/python2.6/site-packages/spacewalk/satellite_tools/satsync.py", line 641, in _process_comps
    stream  = self.xmlDataServer.getComps(label)
  File "/usr/lib/python2.6/site-packages/spacewalk/satellite_tools/xmlWireSource.py", line 269, in getComps
    (self.systemid, channel))
  File "/usr/lib/python2.6/site-packages/spacewalk/satellite_tools/xmlWireSource.py", line 155, in _openSocketStream
    stream = func(*params)
  File "/usr/lib/python2.6/site-packages/rhn/rpclib.py", line 652, in __call__
    return self._send(self._name, args)
  File "/usr/lib/python2.6/site-packages/rhn/rpclib.py", line 384, in _request
    self._handler, request, verbose=self._verbose)
  File "/usr/lib/python2.6/site-packages/rhn/transports.py", line 170, in request
    headers, fd = req.send_http(host, handler)
  File "/usr/lib/python2.6/site-packages/rhn/transports.py", line 729, in send_http
    response.status, response.reason, response.msg)
RhnSyncException: ERROR: server.dump.get_comps('<the systemid>', 'rhel-6-x86_64'): <ProtocolError for issmaster.domain.com /SAT-DUMP-INTERNAL: 500 Internal Server Error>

Does anyone have any idea of what's going wrong with this particular channel ?

Thanks a lot for any help or suggestion.

Regards,

Tony
________________________________
This message and any attachments are intended solely for the addressees and may contain confidential information. Any unauthorized use or disclosure, either whole or partial, is prohibited.
E-mails are susceptible to alteration. Our company shall not be liable for the message if altered, changed or falsified. If you are not the intended recipient of this message, please delete it and notify the sender.
Although all reasonable efforts have been made to keep this transmission free from viruses, the sender will not be liable for damages caused by a transmitted virus.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://listman.redhat.com/archives/spacewalk-list/attachments/20150420/fccd0f49/attachment.htm>