[Spacewalk-list] Unable to register clients
Matthew Madey
mattmadey at gmail.com
Thu Jan 29 03:35:15 UTC 2015
/etc/sysconfig/rhn/up2date on the client.
On Jan 28, 2015 9:25 PM, "Mike Anderson" <Mike.Anderson at payspan.com> wrote:
> Figured it out, it’s in the client-config-overrides.txt file. Must have
> overwritten that one a while back and didn’t notice the change. Thanks for
> the troubleshooting steps !
>
>
> From: Mike Anderson <mike.anderson at payspan.com>
> Reply-To: "spacewalk-list at redhat.com" <spacewalk-list at redhat.com>
> Date: Wednesday, January 28, 2015 at 9:58 PM
> To: "spacewalk-list at redhat.com" <spacewalk-list at redhat.com>
> Subject: Re: [Spacewalk-list] Unable to register clients
>
> Ok, that helped. rhn_check is trying to talk to the wrong url. Where
> can I edit that URL? It’s not in rhn_check…
> Thanks btw
>
> Mike Anderson | Systems Engineer | PaySpan®, Inc.
>
> Two Ravinia Drive, Suite 1710, Atlanta, GA 30346 | (404) 665-3020
>
> Mike.Anderson at PaySpan.com <mike.anderson at payspan.com>
>
> From: Matthew Madey <mattmadey at gmail.com>
> Reply-To: "spacewalk-list at redhat.com" <spacewalk-list at redhat.com>
> Date: Wednesday, January 28, 2015 at 7:23 PM
> To: "spacewalk-list at redhat.com" <spacewalk-list at redhat.com>
> Subject: Re: [Spacewalk-list] Unable to register clients
>
> Two things I would check right off the bat:
>
> 1. Name resolution to your spacewalk server. The error "up2date A socket
> error occurred: [Errno -2] Name or service not known" Can sometimes happen
> due to the client being unable to resolve an IP from the Spacewalk hostname
> listed in the /etc/sysconfig/rhn/up2date file.
>
> 2. The rhnsd service is running. # service rhnsd status
> Run levels should automatically be set properly when installing the
> rhn-client-tools package, but for good measure check them out: chkconfig
> --list | grep rhnsd
>
> If you manually do an rhn_check on the client, does it check in
> properly?
>
> On Wed, Jan 28, 2015 at 6:11 PM, Mike Anderson <Mike.Anderson at payspan.com>
> wrote:
>
>> Well, I was able to register the client without the bootstrap file, but
>> it’s stopped talking to the spacewalk server. “System not checking in with
>> Spacewalk”. up2date log says up2date A socket error occurred: [Errno
>> -2] Name or service not known, attempt #1, and does that on a daily basis.
>> Can anyone advise as to what’s going on here? Thanks
>>
>>
>>
>> From: Alexander Innes <senni at necurity.co.uk>
>> Reply-To: "spacewalk-list at redhat.com" <spacewalk-list at redhat.com>
>> Date: Thursday, January 22, 2015 at 2:35 PM
>>
>> To: "spacewalk-list at redhat.com" <spacewalk-list at redhat.com>
>> Subject: Re: [Spacewalk-list] Unable to register clients
>>
>> by bootstap do you mean kickstart :)?
>>
>> If so we got it working by adding a pre script to add our internal CA
>> cert before it does the registration. Other beter way would be pushing the
>> RPM to a channel, then specifing that rpm to be installed during build. As
>> long as all the packages needed for clients to talk to the server are
>> installed then it "should"^tm work
>>
>> Took me ages to figure that out! Ive been meaning to write it all down
>> sometime ha!
>>
>> On 22 January 2015 at 19:06, Mike Anderson <Mike.Anderson at payspan.com>
>> wrote:
>>
>>> I take it back, it did add the needed repositories. I just didn’t
>>> refresh the services. Still wondering why my bootstrap failed.
>>>
>>> Mike Anderson | Systems Engineer | PaySpan®, Inc.
>>>
>>> Two Ravinia Drive, Suite 1710, Atlanta, GA 30346 | (404) 665-3020
>>>
>>> Mike.Anderson at PaySpan.com <mike.anderson at payspan.com>
>>>
>>> From: Mike Anderson <mike.anderson at payspan.com>
>>> Reply-To: "spacewalk-list at redhat.com" <spacewalk-list at redhat.com>
>>> Date: Thursday, January 22, 2015 at 1:32 PM
>>>
>>> To: "spacewalk-list at redhat.com" <spacewalk-list at redhat.com>
>>> Subject: Re: [Spacewalk-list] Unable to register clients
>>>
>>> So running the listed commands allowed the server to register,
>>> though it didn’t pick up any of the repositories. It looks like something
>>> happened with my bootstrap script, as doing this manually seems to work. I
>>> used to be able to run my bootstrap.sh which would install the ssl cert,
>>> register the system and assign the system to the specific channel.
>>> If I recreate the bootstrap, will I need to re-register all the clients
>>> I’ve already registered w/ it?
>>>
>>> Thanks for your help!
>>>
>>> Mike Anderson | Systems Engineer | PaySpan®, Inc.
>>>
>>> Two Ravinia Drive, Suite 1710, Atlanta, GA 30346 | (404) 665-3020
>>>
>>> Mike.Anderson at PaySpan.com <mike.anderson at payspan.com>
>>>
>>> From: Alexander Innes <senni at necurity.co.uk>
>>> Reply-To: "spacewalk-list at redhat.com" <spacewalk-list at redhat.com>
>>> Date: Thursday, January 22, 2015 at 10:11 AM
>>> To: "spacewalk-list at redhat.com" <spacewalk-list at redhat.com>
>>> Subject: Re: [Spacewalk-list] Unable to register clients
>>>
>>> You need to distribute the SSL cert to your clients along the lines of
>>>
>>> # Install the SSL certificate from the server
>>> yum install http://spacewalk.lan/pub/rhn-org-trusted-ssl-cert-1.0-1.noarch.rpm# Register clients
>>> rhnreg_ks --serverUrl=https://spacewalk.lan/XMLRPC --sslCACert=/usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT --activationkey=1-key --username $spacewalkusername
>>>
>>>
>>>
>>> On 22 January 2015 at 14:04, Reneau, Wes W [HDS] <
>>> Wes.Reneau at hdsupply.com> wrote:
>>>
>>>> Check out this pdf:
>>>>
>>>>
>>>> http://linux.oracle.com/documentation/spacewalk/Red_Hat_Network_Satellite-5.5-Client_Configuration_Guide-en-US.pdf
>>>>
>>>>
>>>>
>>>> Specifically this section, I think you need to import the cert from
>>>> your swalk svr.
>>>>
>>>> 2.2.1. Registering Clients to Red Hat Network RHN Satellite Server
>>>>
>>>>
>>>>
>>>> Then try to register clients.
>>>>
>>>>
>>>>
>>>> Wes
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:*spacewalk-list-bounces at redhat.com [mailto:
>>>> spacewalk-list-bounces at redhat.com] *On Behalf Of *Mike Anderson
>>>> *Sent:* Wednesday, January 21, 2015 3:24 PM
>>>> *To:* spacewalk-list at redhat.com
>>>>
>>>> *Subject:* Re: [Spacewalk-list] Unable to register clients
>>>>
>>>>
>>>>
>>>> Red herring. After I installed the necessary client software, received
>>>> the same error as in original post.
>>>>
>>>> I’m able to curl the https page of the spacewalk box from the client,
>>>> telling me to go to the login page, so the port is open.
>>>>
>>>> Expanded log from /var/log/up2date:
>>>>
>>>> [Wed Jan 21 15:06:47 2015] up2date ERROR: can not find RHNS CA file:
>>>> /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT
>>>>
>>>> [Wed Jan 21 15:07:29 2015] up2date Updating package profile
>>>>
>>>> [Wed Jan 21 15:07:29 2015] up2date ERROR: can not find RHNS CA file:
>>>> /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT
>>>>
>>>> [Wed Jan 21 15:08:14 2015] up2date Updating package profile
>>>>
>>>> [Wed Jan 21 15:08:14 2015] up2date ERROR: can not find RHNS CA file:
>>>> /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT
>>>>
>>>> [Wed Jan 21 15:08:40 2015] up2date Updating package profile
>>>>
>>>> [Wed Jan 21 15:08:40 2015] up2date ERROR: can not find RHNS CA file:
>>>> /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT
>>>>
>>>> [Wed Jan 21 15:08:57 2015] up2date Updating package profile
>>>>
>>>> [Wed Jan 21 15:08:57 2015] up2date ERROR: can not find RHNS CA file:
>>>> /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT
>>>>
>>>> [Wed Jan 21 15:09:24 2015] up2date Updating package profile
>>>>
>>>> [Wed Jan 21 15:09:24 2015] up2date ERROR: can not find RHNS CA file:
>>>> /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT
>>>>
>>>> [Wed Jan 21 15:09:34 2015] up2date Updating package profile
>>>>
>>>> [Wed Jan 21 15:09:34 2015] up2date ERROR: can not find RHNS CA file:
>>>> /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT
>>>>
>>>> [Wed Jan 21 15:10:00 2015] up2date A socket error occurred: [Errno -2]
>>>> Name or service not known, attempt #1
>>>>
>>>> [Wed Jan 21 15:10:00 2015] up2date
>>>>
>>>> Traceback (most recent call last):
>>>>
>>>> File "/usr/sbin/rhnreg_ks", line 218, in <module>
>>>>
>>>> cli.run()
>>>>
>>>> File "/usr/share/rhn/up2date_client/rhncli.py", line 96, in run
>>>>
>>>> sys.exit(self.main() or 0)
>>>>
>>>> File "/usr/sbin/rhnreg_ks", line 90, in main
>>>>
>>>> rhnreg.getCaps()
>>>>
>>>> File "/usr/share/rhn/up2date_client/rhnreg.py", line 248, in getCaps
>>>>
>>>> s.capabilities.validate()
>>>>
>>>> File "/usr/share/rhn/up2date_client/rhnserver.py", line 178, in
>>>> __get_capabilities
>>>>
>>>> self.registration.welcome_message()
>>>>
>>>> File "/usr/share/rhn/up2date_client/rhnserver.py", line 63, in
>>>> __call__
>>>>
>>>> return rpcServer.doCall(method, *args, **kwargs)
>>>>
>>>> File "/usr/share/rhn/up2date_client/rpcServer.py", line 203, in doCall
>>>>
>>>> ret = method(*args, **kwargs)
>>>>
>>>> File "/usr/lib64/python2.6/xmlrpclib.py", line 1199, in __call__
>>>>
>>>> return self.__send(self.__name, args)
>>>>
>>>> File "/usr/share/rhn/up2date_client/rpcServer.py", line 37, in
>>>> _request1
>>>>
>>>> ret = self._request(methodname, params)
>>>>
>>>> File "/usr/lib64/python2.6/site-packages/rhn/rpclib.py", line 384, in
>>>> _request
>>>>
>>>> self._handler, request, verbose=self._verbose)
>>>>
>>>> File "/usr/lib64/python2.6/site-packages/rhn/transports.py", line
>>>> 170, in request
>>>>
>>>> headers, fd = req.send_http(host, handler)
>>>>
>>>> File "/usr/lib64/python2.6/site-packages/rhn/transports.py", line
>>>> 720, in send_http
>>>>
>>>> self._connection.connect()
>>>>
>>>> File "/usr/lib64/python2.6/site-packages/rhn/connections.py", line
>>>> 165, in connect
>>>>
>>>> socket.AF_UNSPEC, socket.SOCK_STREAM)
>>>>
>>>> <class 'up2date_client.up2dateErrors.CommunicationError'>:
>>>>
>>>>
>>>>
>>>> Thanks for any help you can provide.
>>>>
>>>>
>>>>
>>>> *From: *Mike Anderson <mike.anderson at payspan.com>
>>>> *Reply-To: *"spacewalk-list at redhat.com" <spacewalk-list at redhat.com>
>>>> *Date: *Wednesday, January 21, 2015 at 2:47 PM
>>>> *To: *"spacewalk-list at redhat.com" <spacewalk-list at redhat.com>
>>>> *Subject: *Re: [Spacewalk-list] Unable to register clients
>>>>
>>>>
>>>>
>>>> It looks like the only traffic occurring during a registration is
>>>> http/https, at least according to my firewall.
>>>>
>>>> I tried to register another box, and prior to the process telling me
>>>> that I didn’t have the rhnreg package installed, it complained about the
>>>> up2date config file…
>>>>
>>>> UPDATING RHN_REGISTER/UP2DATE CONFIGURATION FILES
>>>>
>>>> -------------------------------------------------
>>>>
>>>> * downloading necessary files
>>>>
>>>> client_config_update.py...
>>>>
>>>> client-config-overrides.txt...
>>>>
>>>> * running the update scripts
>>>>
>>>> . up2date config file
>>>>
>>>> Traceback (most recent call last):
>>>>
>>>> File "client_config_update.py", line 219, in <module>
>>>>
>>>> sys.exit(main() or 0)
>>>>
>>>> File "client_config_update.py", line 212, in main
>>>>
>>>> configFilename, newMappings = parseCommandline()
>>>>
>>>> File "client_config_update.py", line 198, in parseCommandline
>>>>
>>>> raise IOError(msg)
>>>>
>>>> IOError: ERROR: filename to alter (1st argument), does not exist:
>>>>
>>>> /etc/sysconfig/rhn/up2date
>>>>
>>>> I’ll install the required software on the box and report back if
>>>> anything comes of that.
>>>>
>>>>
>>>>
>>>> Mike Anderson | Systems Engineer | PaySpan®, Inc.
>>>>
>>>> Two Ravinia Drive, Suite 1710, Atlanta, GA 30346 | (404) 665-3020
>>>>
>>>> Mike.Anderson at PaySpan.com <mike.anderson at payspan.com>
>>>>
>>>>
>>>>
>>>> *From: *<Reneau>, "Wes W [HDS]" <Wes.Reneau at hdsupply.com>
>>>> *Reply-To: *"spacewalk-list at redhat.com" <spacewalk-list at redhat.com>
>>>> *Date: *Wednesday, January 21, 2015 at 2:15 PM
>>>> *To: *"spacewalk-list at redhat.com" <spacewalk-list at redhat.com>
>>>> *Subject: *Re: [Spacewalk-list] Unable to register clients
>>>>
>>>>
>>>>
>>>> Have you confirmed your ports are up and listening?
>>>>
>>>>
>>>>
>>>> The following table shows the required network ports depending on the
>>>> configuration of the Spacewalk server.
>>>>
>>>> *Port and Protocol*
>>>>
>>>> *Purpose*
>>>>
>>>> 69/udp
>>>>
>>>> tftp for PXE provisioning support
>>>>
>>>> 80/tcp
>>>>
>>>> Spacewalk web access
>>>>
>>>> 443/tcp
>>>>
>>>> Spacewalk web access
>>>>
>>>> 5222/tcp
>>>>
>>>> Spacewalk client push support
>>>>
>>>> 5269/tcp
>>>>
>>>> Spacewalk proxy push support
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:*spacewalk-list-bounces at redhat.com [
>>>> mailto:spacewalk-list-bounces at redhat.com
>>>> <spacewalk-list-bounces at redhat.com>] *On Behalf Of *Mike Anderson
>>>> *Sent:* Wednesday, January 21, 2015 2:00 PM
>>>> *To:* spacewalk-list at redhat.com
>>>> *Subject:* [Spacewalk-list] Unable to register clients
>>>>
>>>>
>>>>
>>>> I tried registering the server to itself, and don’t recall why right
>>>> now, but it didn’t work. Prior to attempting to register itself, I had no
>>>> problems w/ registering machines. I had to register a new server soon
>>>> afterwards, and when I went to do so, was unable to. Its giving me:
>>>>
>>>> REGISTRATION
>>>>
>>>> ------------
>>>>
>>>> * registering
>>>>
>>>> An error has occurred:
>>>>
>>>> Error communicating with server. The message was:
>>>>
>>>> Name or service not known
>>>>
>>>> See /var/log/up2date for more information
>>>>
>>>>
>>>>
>>>> *** Error: Registering the system failed.
>>>>
>>>> Applicable info in up2date:
>>>>
>>>> [Mon Jan 19 17:06:41 2015] up2date Updating package profile
>>>>
>>>> [Tue Jan 20 09:30:05 2015] up2date logging into up2date server
>>>>
>>>> [Tue Jan 20 09:30:05 2015] up2date successfully retrieved
>>>> authentication token from up2date server
>>>>
>>>> [Wed Jan 21 09:30:05 2015] up2date logging into up2date server
>>>>
>>>> [Wed Jan 21 09:30:05 2015] up2date successfully retrieved
>>>> authentication token from up2date server
>>>>
>>>> [Wed Jan 21 13:42:54 2015] up2date A socket error occurred: [Errno -2]
>>>> Name or service not known, attempt #1
>>>>
>>>> [Wed Jan 21 13:42:54 2015] up2date
>>>>
>>>> Traceback (most recent call last):
>>>>
>>>> File "/usr/sbin/rhnreg_ks", line 218, in <module>
>>>>
>>>> cli.run()
>>>>
>>>> File "/usr/share/rhn/up2date_client/rhncli.py", line 96, in run
>>>>
>>>> sys.exit(self.main() or 0)
>>>>
>>>> File "/usr/sbin/rhnreg_ks", line 90, in main
>>>>
>>>> rhnreg.getCaps()
>>>>
>>>> File "/usr/share/rhn/up2date_client/rhnreg.py", line 248, in getCaps
>>>>
>>>> s.capabilities.validate()
>>>>
>>>> File "/usr/share/rhn/up2date_client/rhnserver.py", line 178, in
>>>> __get_capabilities
>>>>
>>>> self.registration.welcome_message()
>>>>
>>>> File "/usr/share/rhn/up2date_client/rhnserver.py", line 63, in
>>>> __call__
>>>>
>>>> return rpcServer.doCall(method, *args, **kwargs)
>>>>
>>>> File "/usr/share/rhn/up2date_client/rpcServer.py", line 203, in doCall
>>>>
>>>> ret = method(*args, **kwargs)
>>>>
>>>> File "/usr/lib64/python2.6/xmlrpclib.py", line 1199, in __call__
>>>>
>>>> return self.__send(self.__name, args)
>>>>
>>>> File "/usr/share/rhn/up2date_client/rpcServer.py", line 37, in
>>>> _request1
>>>>
>>>> ret = self._request(methodname, params)
>>>>
>>>> File "/usr/lib64/python2.6/site-packages/rhn/rpclib.py", line 384, in
>>>> _request
>>>>
>>>> self._handler, request, verbose=self._verbose)
>>>>
>>>> File "/usr/lib64/python2.6/site-packages/rhn/transports.py", line
>>>> 170, in request
>>>>
>>>> headers, fd = req.send_http(host, handler)
>>>>
>>>> File "/usr/lib64/python2.6/site-packages/rhn/transports.py", line
>>>> 720, in send_http
>>>>
>>>> self._connection.connect()
>>>>
>>>> File "/usr/lib64/python2.6/site-packages/rhn/connections.py", line
>>>> 165, in connect
>>>>
>>>> socket.AF_UNSPEC, socket.SOCK_STREAM)
>>>>
>>>> <class 'up2date_client.up2dateErrors.CommunicationError'>:
>>>>
>>>>
>>>>
>>>> Anyone run into this?
>>>>
>>>> Mike Anderson | Systems Engineer | PaySpan®, Inc.
>>>>
>>>> Two Ravinia Drive, Suite 1710, Atlanta, GA 30346 | (404) 665-3020
>>>>
>>>> Mike.Anderson at PaySpan.com <mike.anderson at payspan.com>
>>>>
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>>>>
>>>>
>>>> _______________________________________________
>>>> Spacewalk-list mailing list
>>>> Spacewalk-list at redhat.com
>>>> https://www.redhat.com/mailman/listinfo/spacewalk-list
>>>>
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>>
>>
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> or distribution is prohibited. If you are not the intended recipient,
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> or distribution is prohibited. If you are not the intended recipient,
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