[Spacewalk-list] Fatal error in Python code occurred [[6]]

[Avi Miller]

Hi Robert,

This error is hiding the real error which is somewhere else. Check the logs on the Spacewalk server (/var/log/tomcat6/* and /var/log/rhn/*) and check the logs on the client (/var/log/up2date and /var/log/yum.log) to see if you can find the more detailed cause of why the Python is throwing the generic error.

Also, please send me the SR# offline so I can review internally.

Cheers,
Avi

> On 11 Sep 2015, at 11:16 pm, Burnett, Robert Mark <Robert.Burnett at verizon.com> wrote:
> 
> Spacewalk List users,
>  
> I opened an SR with Oracle support, but  spacewalk list users have got to see this error before.  I am using Oracle’s build of Spacewalk 2.2 and there were some spacewalk updates in Oracle spacewalk channe this week, and  I am now all up to date on all patches for Spacewalk 2.2 available from Oracle channels.  Yet still seeing a problem Wide spread in my environment.  Out of OEL 203 servers scheduled over 158 Failed due the same error “Fatal error in Python code occurred [[6]]”
>  
> I did a yum reinstall rhn-client-tools rhn-check rhn-setup rhnsd m2crypto yum-rhn-plugin -y      
>  
> And rescheduled the 31 errata, but they still failed.  Any ideas?  Below is except from SR submitted to Oracle.
>                                                                              
>  
> <image001.gif>
> Customer Problem Description 
> --------------------------------------------------- 
> 
> Problem Summary 
> --------------------------------------------------- 
> OEL Spacewalk clients report fatal error in scheduled errata 
> 
> Problem Description 
> --------------------------------------------------- 
> Numerous clients fail Patching and report a generic error: Fatal error in Python code occurred [[6]] 
> 
> excerpt from client's rhn_check -vvvvv 
> 
> logging into up2date server 
> D: rpcServer: Calling XMLRPC up2date.login 
> D: writeCachedLogin() invoked 
> D: Wrote pickled loginInfo at 1441971219.28 with expiration of 1441974819.28 seconds. 
> successfully retrieved authentication token from up2date server 
> D: logininfo:{'X-RHN-Server-Id': 1000011668, 'X-RHN-Auth-Server-Time': '1441971219.25', 'X-RHN-Auth': 'sDDbZ1DWdc4+qi9S1E6r8xMIVImP1FYYUaligru5MSs=', 'X-RHN-Auth-Channels': [['prod-oraclelinux5-x86_64', '20150826163102', '1', '1'], ['prod-oraclelinux5-x86_64-uek', '20150826163104', '0', '1'], ['prod-oraclelinux5-x86_64-client-2-2', '20150826163341', '0', '1']], 'X-RHN-Auth-User-Id': '', 'X-RHN-Auth-Expire-Offset': '3600.0'} 
> D: handle_action{'action': "<?xml version='1.0'?>\n<methodCall>\n<methodName>errata.update</methodName>\n<params>\n<param>\n<value><array><data>\n<value><int>6558</int></value>\n</data></array></value>\n</param>\n</params>\n</methodCall>\n", 'version': 2, 'id': 38267} 
> D: handle_action actionid = 38267, version = 2 
> D: do_call errata.update([6558],){'cache_only': None} 
> D: rpcServer: Calling XMLRPC errata.getErrataInfo 
> D: Sending back response((6,), 'Fatal error in Python code occurred', {})
>  
>  
> Thanks for any help.
>  
> ---
> Robert Burnett
> Sr. System Administrator, IT | Verizon Telematics
>  
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--
Oracle <http://www.oracle.com>
Avi Miller | Product Management Director | +61 (3) 8616 3496
Oracle Linux and Virtualization
417 St Kilda Road, Melbourne, Victoria 3004 Australia

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