[Spacewalk-list] Errors when registering or updating the profile (hardware)

[Avi Miller]

> On 14 Apr 2018, at 3:51 pm, Eduardo Capistrán <eduardocap at herbalife.com> wrote:
> 
> I have the suspect that the problem is the difference between server/proxy version(1.9) and Client version (2.7) or something related to how the hardware info is sent to the server but no clue were to debug to confirm that.

The clue is here:

> <class 'up2date_client.up2dateErrors.CommunicationError'>: rhn-plugin: Error communicating with server. The message was:
> Internal Server Error

The server is generating a 500 error, so check /var/log/httpd/ssl_error_log and /var/log/tomcat*/catalina.out on the server to find the actual error. Note that you have a HUGE difference in server/client versions and that's not something I personally would recommend.

What's stopping you from upgrading your servers/proxies to 2.7? Alternatively, why aren't you just installing the 1.9 client? I would strongly encourage you to upgrade your servers/proxies though, there have been some amazing improvements since 1.9.

Thanks,
Avi

--
Oracle <http://www.oracle.com>
Avi Miller | Product Management Director | +61 (3) 8616 3496
Oracle Linux and Virtualization
417 St Kilda Road, Melbourne, Victoria 3004 Australia

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