[Freeipa-devel] Improving bug reporting

[Jakub Hrozek]

On Tue, May 03, 2016 at 01:45:39PM +0200, David Kupka wrote:
> Hello everyone!
> 
> I often miss proper reproducer and other important info in trac tickets.
> Asking for the missing info or guessing and trying is as ineffective as it
> sounds and costs us a lot of time and effort. I believe we can improve that.
> 
> We have guidelines for reporting a bug [1] but it obviously isn't enough. I
> propose to prefill track ticket's description with following (or similar)
> template and be strict on refusing (i.e. closing as invalid) tickets that
> are incomplete.
> 
> Any thoughts, suggestions, agreement or disagreement?

I'll just throw the sssd page we have on the subject:
    https://fedorahosted.org/sssd/wiki/Reporting_sssd_bugs

I would at least add the note about security-sensitive bugs to the
freeipa page, we really don't want CVEs being reported to trac :-)