[Freeipa-devel] Improving bug reporting

[Abhijeet Kasurde]

On 05/03/2016 07:05 PM, Jakub Hrozek wrote:
> On Tue, May 03, 2016 at 01:45:39PM +0200, David Kupka wrote:
>> Hello everyone!
>>
>> I often miss proper reproducer and other important info in trac tickets.
>> Asking for the missing info or guessing and trying is as ineffective as it
>> sounds and costs us a lot of time and effort. I believe we can improve that.
>>
>> We have guidelines for reporting a bug [1] but it obviously isn't enough. I
>> propose to prefill track ticket's description with following (or similar)
>> template and be strict on refusing (i.e. closing as invalid) tickets that
>> are incomplete.
>>
>> Any thoughts, suggestions, agreement or disagreement?
> I'll just throw the sssd page we have on the subject:
>      https://fedorahosted.org/sssd/wiki/Reporting_sssd_bugs
>
> I would at least add the note about security-sensitive bugs to the
> freeipa page, we really don't want CVEs being reported to trac :-)
>
Is there any automated script which can do this for us, something like 
sosreport ?
If not then it would be good idea to invest time and efforts to have one 
script to gather all logs and reports.

Thanks,
Abhijeet Kasurde