Sighted help

Eric Oyen eric.oyen at icloud.com
Thu Aug 20 16:46:42 UTC 2015


I agree with the sentiment here. WHy should I have to ask for help on an installation? I can install OS X (whatever version) on my mac and I can also install Ubuntu Linux the same way. My understanding is that you can't really do this in windows until you get past the first 3 or 4 non-graphical screens. Now if there is an error that cannot be posted on the screen because of a hardware failure that causes speech to stop, then I can understand having the help. but until that time arrives, I want to be able to deal with the system myself WITH NO HELP at all. THis is the only way I really learn a system.

-eric

On Aug 20, 2015, at 2:08 AM, Tony Baechler wrote:

> I'm sorry, but I have to strongly disagree here.  If you're asking for help because you're confused and don't understand something, that's one thing. If you're asking for help because there is an image on the screen which you can't see, that's understandable, although I would wonder why you don't file a bug or write to the developer about it.  Where I have an issue is that I should be able to do the same things with my computer and operating system as the sighted.  Obviously, I can't see the screen so I need speech, but I should not need to ask someone to literally look over my shoulder to install an operating system on my computer.  That, to me, is a dignity issue.  How many sighted people do you know who would ask someone to do the same?  Not many.  They would either give up or complain.  I believe that it is my right, whether I'm deaf, blind, sighted or whatever, to install an operating system on a machine by myself without help.
> 
> Taking another example, how many sighted people do you know who would, if the situation is reversed, ask you to read their bank statements, utility bills and other paper mail?  Most of them I know would be hugely insulted at the prospect of asking someone else to help them do what they should have a right to do on their own.  Obviously, if speech isn't working for some reason beyond your control, such as a hardware issue, it's understandable to ask someone to read an error message on the screen, but it should then be your responsibility to sort out the hardware issue and do as much of the installation on your own as possible and you should have the ability to do that.  Yes, technically you're correct in that if you tell a sighted person what to do, you're doing it yourself, but I take it a step further and say you should be able to do it yourself without help.
> 
> I don't have an issue with asking for help, but I do have an issue with asking for help when the sighted person in the equivalent situation would not need help.  As an example, my dad is sighted and just installed Ubuntu on his machine.  He not once asked me for help with the install and he didn't expect me to do it for him or direct him in what to do.  He asks for help learning Linux and getting video issues sorted out, but he not only was able to do the install entirely on his own, but I wasn't even there when he did.  That is the right I should have and I shouldn't be forced to get another person involved to accomplish my goal.
> 
> On 8/19/2015 4:51 AM, Christopher Chaltain wrote:
>> I prefer not to seek sighted assistance either, but getting sighted
>> assistance doesn't mean you lose your dignity, and it doesn't mean you
>> didn't do something yourself.
> 
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