[Container-tools] Fwd: Able to login, but Installer for Redhat Development Suite says "Invalid account information, please try again"

Thu Nov 3 15:55:32 UTC 2016

Anyone have ideas on this?

---------- Forwarded message ----------
From: Andrea Carmona <acarmona at redhat.com>
Date: Thu, Nov 3, 2016 at 11:09 AM
Subject: Fwd: Able to login, but Installer for Redhat Development Suite
says "Invalid account information, please try again"
To: Michael Guerette <mguerett at redhat.com>

Hi Mike,

Would you know the reason why end user can't access from business laptop?

Thanks,
Andrea

--
Andréa Carmona
Red Hat Developers | Project Coordinator
Red Hat Inc.

---------- Forwarded message ----------
From: Blume Wolfgang <woblume at gmail.com>
Date: Thu, Nov 3, 2016 at 8:13 AM
Subject: Re: Able to login, but Installer for Redhat Development Suite says
"Invalid account information, please try again"
To: Andrea Carmona <acarmona at redhat.com>

Hi Andrea,
on the one hand,
***development-suite-1.0.0-GA-bundle-installer.exe***
successfully logins with my woblume account both from my private and my
business laptop.
Business laptop uses a proxy.

On the other hand, unfortunately
***devsuite-1.1.0-GA-bundle-installer.exe***
successfully logins from my private laptop at home only.
>From my business laptop going through the proxy, the login always fails.
On my bizz laptop, I must start the installer via "Run as administrator..."
This is also the case for my colleagues.

I do not know whether you can forward this to someone.

I am a freelancer working for T-Systems.

Best regards,
Wolfgang Blume

Diplom-Informatiker (TU Karlsruhe)

Sauerlacher Strasse 64a
82041 Deisenhofen
Tel: +49(0)89 21897256
Mobile: +49(0)179 4801882
woblume at gmail.co <woblume at gmail.com>m, VCF
<https://googledrive.com/host/0B_eAXTvbCNoPaC1lNWUxRm5HVnc/WB.vcf>

2016-11-02 19:32 GMT+01:00 Andrea Carmona <acarmona at redhat.com>:

> Hi Wolfgang,
>
> I am sorry for the delay! Your email was buried in my inbox.
> Has this issue been resolved or you still not able to access the site?
> What is your login ID and the steps you are taking?
>
> Thanks,
> Andrea
>
>
> --
> Andréa Carmona
> Red Hat Developers | Project Coordinator
> Red Hat Inc.
>
>
> On Wed, Oct 19, 2016 at 2:32 AM, Blume Wolfgang <woblume at gmail.com> wrote:
>
>> Hi Andrea,
>> every now and then I get
>>
>> [image: Inline-Bild 1]
>>
>> Schöne Grüsse,
>> Wolfgang Blume
>>
>>
>>
>>
>> 2016-10-18 21:53 GMT+02:00 Blume Wolfgang <woblume at gmail.com>:
>>
>>> Hi Andrea, maybe it says the login is incorrect and the reason is that I
>>> have no privileges for the download. Thx Wolfgang
>>>
>>> Am 18.10.2016 20:09 schrieb "Andrea Carmona" <acarmona at redhat.com>:
>>>
>>> Hi Blume,
>>>
>>> Thank you for the screenshot. I am investigating why you are not able to
>>> login using your credentials and I will let you know shortly.
>>>
>>> Regards,
>>> Andrea
>>>
>>>
>>> --
>>> Andréa Carmona
>>> Red Hat Developers | Project Coordinator
>>> Red Hat Inc.
>>>
>>>
>>> On Tue, Oct 18, 2016 at 1:36 PM, Blume Wolfgang <woblume at gmail.com>
>>> wrote:
>>>
>>>> Hi Andrea,
>>>> I am using Chrome and meanwhile flashed the cache.
>>>>
>>>> What I mean is that with the same login/pw I am able to login to Red
>>>> Hat Developers,
>>>> but I am rejected when trying to download the Red Hat Development
>>>> Suite, see screenshots.
>>>>
>>>> Do I need additional privileges for Red Hat Development Suite?
>>>>
>>>> Regards,
>>>> Wolfgang
>>>>
>>>> https://developers.redhat.com/auth/realms/rhd/account/
>>>>
>>>> [image: Inline-Bild 1]
>>>>
>>>>
>>>> [image: Inline-Bild 2]
>>>>
>>>> Schöne Grüsse,
>>>> Wolfgang Blume
>>>>
>>>> Diplom-Informatiker (TU Karlsruhe)
>>>>
>>>> Sauerlacher Strasse 64a
>>>> 82041 Deisenhofen
>>>> Tel: +49(0)89 21897256
>>>> Mobile: +49(0)179 4801882
>>>> woblume at gmail.co <woblume at gmail.com>m, VCF
>>>> <https://googledrive.com/host/0B_eAXTvbCNoPaC1lNWUxRm5HVnc/WB.vcf>
>>>> CV
>>>> <https://googledrive.com/host/0B_eAXTvbCNoPaC1lNWUxRm5HVnc/WB_CV.doc>
>>>> https://googledrive.com/host/0B_eAXTvbCNoPaC1lNWUxRm5HVnc/WB_CV.doc
>>>>
>>>>
>>>>
>>>>
>>>> 2016-10-18 16:54 GMT+02:00 Andrea Carmona <acarmona at redhat.com>:
>>>>
>>>>> Hi Wolfgang,
>>>>>
>>>>> Thank you for reaching out and we apologize for the inconvenience you
>>>>> are experiencing.
>>>>> It seems that you have a browser issue. Which browser are you using?
>>>>> Firefox? Chrome? Try clean your cache and cookies.
>>>>> If the issue persists, please send me a screenshot and the URL please.
>>>>>
>>>>> Thank you,
>>>>> Andrea
>>>>>
>>>>>
>>>>> --
>>>>> Andréa Carmona
>>>>> Red Hat Developers | Project Coordinator
>>>>> Red Hat Inc.
>>>>>
>>>>>
>>>>>
>>>>>>
>>>>>>
>>>>>> ---------- Forwarded message ----------
>>>>>> From: Blume Wolfgang <woblume at gmail.com>
>>>>>> To: developer at redhat.com
>>>>>> Cc:
>>>>>> Date: Tue, 18 Oct 2016 16:18:52 +0200
>>>>>> Subject: Able to login, but Installer for Redhat Development Suite
>>>>>> says "Invalid account information, please try again"
>>>>>> Hi,
>>>>>> I am able to login to
>>>>>> https://developers.redhat.com
>>>>>> with woblume, woblume at gmail.com
>>>>>>
>>>>>> but Installer for Redhat Development Suite says "Invalid account
>>>>>> information, please try again".
>>>>>>
>>>>>> I also already changed my password with still the same effect.
>>>>>>
>>>>>> Regards
>>>>>> Wolfgang
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>>
>>
>

-- 

Mike Guerette
Red Hat Developer Program
mguerett at redhat.comdevelopers.redhat.com
@MikGue @RHdevelopers
O 978-392-3154
M 603-391-5858
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