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Re: bugzilla triage madness :-/

On Fri, 4 Apr 2008, Michael Schwendt wrote:
What do I care? When I filed the bug, the product was fresh and maintained,
wasn't it? But more than a year later I'm no longer willing to spend time
on the same issues without a single sign of life from the package owner.

That seems like one of the fundamental problems here; I agree with you. Having filed bugs, and seeing them get closed 5 years later with "this product is no longer supported", and no developer response in between is rather disheartening.

A suggestion for a saner bugzilla automation: close packages in _NEEDINFO_ stage unless there is response from the reporter.

If the developer believes the issue is fixed or there is a high likelyhood that it has already been fixed in a newer version, s/he should set NEEDINFO state (with some help to automate this if needed) But this should not be done automatically.

Pekka Savola                 "You each name yourselves king, yet the
Netcore Oy                    kingdom bleeds."
Systems. Networks. Security. -- George R.R. Martin: A Clash of Kings

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