[Fedora-directory-users] Admin console and problem with allowed ip/host, can't log in anymore :=)

[Susan]

--- Kimmo Koivisto <kimmo.koivisto at surfeu.fi> wrote:
> I asked my question friday night 7:03 PM and got working solution 9 minutes 
> later, what commercial support could do better :) 

It's interesting you say that.

I can honestly say, I've gotten far, FAR superior help & support from this forum and from GFS
forum than from my paid contracts at HP, EMC, SUN & redhat.  Sun has gotten better, HP is kinda
OK.  Redhat on the phone is not bad but it is atrocious over the web.  I've had redhat queries
gone unacknowledged even for months on end, simply because they were submitted online.

I think that's what mgmnt needs to understand.  Just because you PAY for something, doesn't mean
you get it.  I've had an acknowledged bug sitting in HP's openview queue since november and
there's no sign that anybody's even working on it, despite HP admitting that it's a bug.

Hopefully resistance to open source support can be overcome some day.  Right now, there's too much
bias against it in prod deployments.  Management feels like if there's no salesperson to yell at,
nothing will happen.

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