[Fwd: [Fedora-marketing-list] idea on explaining the mp3 question]

[Dimitrios Glezos]

Sam's following mail gave me an idea: Provide the user with Fedora "tips
of the day" somewhere in the browser splash page (of course nothing
splashy or popup).

Post FC6 we can talk about how we can enhance the browser splash page,
among other doc things.

-dim



-------- Forwarded message --------
From: Sam Folk-Williams <samfw at redhat.com>
To: Discussions on expanding the Fedora user base
<fedora-marketing-list at redhat.com>
Subject: [Fedora-marketing-list] idea on explaining the mp3 question
Date: Mon, 02 Oct 2006 12:41:16 -0400

Hi,

I know this is an overly-discussed issue, but since I get so many
questions on it I wanted to run this idea past everyone. 

A common complaint I hear is that people think Fedora is "broken" when
it doesn't play MP3s. This leads to mailing list and forum traffic,
negative word-of-mouth exposure, and needless confusion. 

I think the problem is that when you try to play an MP3 file... nothing
happens at all or you get an ugly codec message -- both of these indeed
seem to indicate something is broken. Why not have a pop up that
explains why Fedora doesn't play MP3s and give a link to the wiki where
it is explained in further detail?

I could file an RFE on this.... I think it would cut down on the
confusion. Has this been previously discussed? Thoughts?

Sam
-- 
Dimitris Glezos
Jabber ID: glezos at jabber.org, GPG: 0xA5A04C3B
http://dimitris.glezos.com/


"He who gives up functionality for ease of use
loses both and deserves neither." (Anonymous)
--