Why questions don't get answered, or "No, I've already RTFM, tell me the answer!"

Charles Howse chowse at charter.net
Thu Dec 29 04:53:06 UTC 2005

> From: "Kam Leo" <kam.leo at gmail.com>
>> On 12/28/05, Ow Mun Heng <Ow.Mun.Heng at wdc.com> wrote:
>>> On Wed, 2005-12-28 at 19:58 -0800, Charles Heselton wrote:
>>>>> [mailto:fedora-list-bounces at redhat.com] On Behalf Of Charles Howse
>>>> *Most* people answer, if they know.  Or
>>>> point if they can.  What I've found, is that at least 2 out of 3
>>>> times, when I go to google someone's problem, the answer is usually
>>>> in the top 10 links found.  For people that are particularly active
>>>> on lists, this can be frustrating.
>>> yes. This is very true. And bear in mind that perhaps as much/as less as
>>> 50% of people in this list actually do take the time to solve the issues
>>> for you. They're not support staff but they do it out of wanting to
>>> help.
>>> The manner in this the question is asked is also pertinent to getting
>>> some answers. eg: They would have liked for the OP to at least have
>>> researched the question by themselves (no spoon feed) with a min of
>>> google (though of course the sequence/choice of search parameters will
>>> make/break the query) and perhaps some archive searching. (eg: like me,
>>> I have like 2 years worth of List archive which I consult before
>>> shooting an email to the list. That and the fact that I don't have I-net
>>> access at work, (only email ), so I make that clear as well.)
>>> That's my 2 cents.
>> Much of this bashing would be alleviated if Red Hat, a publically held
>> and for-profit company, put some real effort into incorporating a
>> decent search engine for the archives.
> Rumor has it that Google will search into the archives. Experience
> bears out the rumors. (People who can tolerate Bugzilla also cite
> using Google as a surrogate search engine for Bugzilla. That might
> make that horrid, ugly, annoying tool (I'm being kind) almost
> bearable, too.)

Would you please give an example of a Google search through this list's

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