Why questions don't get answered, or "No, I've already RTFM, tell me the answer!"

[Craig White]

On Wed, 2005-12-28 at 22:53 -0600, Charles Howse wrote:

> > From: "Kam Leo" <kam.leo at gmail.com>
> > 
> >> On 12/28/05, Ow Mun Heng <Ow.Mun.Heng at wdc.com> wrote:
> >>> On Wed, 2005-12-28 at 19:58 -0800, Charles Heselton wrote:
> >>> 
> >>>>> [mailto:fedora-list-bounces at redhat.com] On Behalf Of Charles Howse
> >>> 
> >>> 
> >>>> *Most* people answer, if they know.  Or
> >>>> point if they can.  What I've found, is that at least 2 out of 3
> >>>> times, when I go to google someone's problem, the answer is usually
> >>>> in the top 10 links found.  For people that are particularly active
> >>>> on lists, this can be frustrating.
> >>> 
> >>> yes. This is very true. And bear in mind that perhaps as much/as less as
> >>> 50% of people in this list actually do take the time to solve the issues
> >>> for you. They're not support staff but they do it out of wanting to
> >>> help.
> >>> 
> >>> The manner in this the question is asked is also pertinent to getting
> >>> some answers. eg: They would have liked for the OP to at least have
> >>> researched the question by themselves (no spoon feed) with a min of
> >>> google (though of course the sequence/choice of search parameters will
> >>> make/break the query) and perhaps some archive searching. (eg: like me,
> >>> I have like 2 years worth of List archive which I consult before
> >>> shooting an email to the list. That and the fact that I don't have I-net
> >>> access at work, (only email ), so I make that clear as well.)
> >>> 
> >>> 
> >>> That's my 2 cents.
> >>> 
> >> 
> >> Much of this bashing would be alleviated if Red Hat, a publically held
> >> and for-profit company, put some real effort into incorporating a
> >> decent search engine for the archives.
> > 
> > Rumor has it that Google will search into the archives. Experience
> > bears out the rumors. (People who can tolerate Bugzilla also cite
> > using Google as a surrogate search engine for Bugzilla. That might
> > make that horrid, ugly, annoying tool (I'm being kind) almost
> > bearable, too.)
> 
> Would you please give an example of a Google search through this list's
> archives? 

----
pardon the html...trying to keep long line together...

stick this in a google search

"rmdir when directory is not empty"
site:https://www.redhat.com/archives/fedora-list/

Craig


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