Extreme pain trying to report bugs with Fedora Test 3

PatrickM patrickm at myway.com
Wed Nov 5 11:47:20 UTC 2003


Would the Fedora website be useful for this?

Let's say a link to a "Support" section would be convienent. There a user could find what (s)he needs: items that are on the site or links to other help sites.

PatrickM



 --- On Wed 11/05, Andy Green < fedora at warmcat.com > wrote:
From: Andy Green [mailto: fedora at warmcat.com]
To: fedora-test-list at redhat.com
Date: Wed, 5 Nov 2003 11:13:25 +0000
Subject: Re: Extreme pain trying to report bugs with Fedora Test 3

-----BEGIN PGP SIGNED MESSAGE-----<br>Hash: SHA1<br><br>On Wednesday 05 November 2003 10:48, Mike A. Harris wrote:<br><br>> Perhaps we should make that clearer for newer users who aren't<br>> necessarily already familiar with Red Hat or Fedora Core (and<br>> previously Red Hat Linux).  The default Mozilla page having a<br>> link to where to report bugs, or the GUI starting up with a<br>> message like that would be a good idea, as well as a<br>> bugzilla.redhat.com hyperlink on the desktop.<br>><br>> What does everyone else think?<br><br>Definitely... the desktop link is a real winner since people will notice it <br>and ignore it, but know where to find it when they need it.  Another link to <br>the main Fedora site would be great too, especially if it was a subpage that <br>had a bunch of hints and topics for newbies, like "where can I get MP3 <br>support" and "how can I play mpg movies on Fedora"?  These are going to be <br>the questions in literally millions of minds after!
 install.  These folks <br>didn't read about the history of Fedora and don't understand the project <br>structure and reasons for restrictions, they just want to play MP3s and if <br>they can't do that 10 minutes after install the OS is broken in their view.  <br>So finding some way to point to the necessary packages in third party <br>repositories, with whatever disclaimers, would be a great thing. <br><br>And you don't have to worry about the DOJ, since unlike MSFT being pulled up <br>for links on its default desktop, ANYONE can wrap the OS to create their own <br>version with their own links FOC.<br><br>- -Andy<br>-----BEGIN PGP SIGNATURE-----<br>Version: GnuPG v1.2.2 (GNU/Linux)<br><br>iD8DBQE/qNtVjKeDCxMJCTIRAmExAJ9LsCdov7bbjY7VoROez6bdddl2WwCeNRdF<br>KCZz2XtZ/ftWDgT4Un5s6MI=<br>=f+rW<br>-----END PGP SIGNATURE-----<br><br><br>--<br>fedora-test-list mailing list<br>fedora-test-list at redhat.com<br>http://www.redhat.com/mailman/listinfo/fedora-test-list<br>

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