[Feedhenry-raincatcher] Workorder list on the Scheduler page

Jon Walton jwalton at redhat.com
Tue Feb 14 15:08:38 UTC 2017


Okay thanks.

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On 14 Feb 2017, 3:06 pm, at 3:06 pm, Niall Donnelly <ndonnell at redhat.com> wrote:
>Hi Jon
>
>There appears to be a bug in the raincatcher-schedule module. It is
>causing
>newly created work orders to not appear in the list of un-assigned work
>orders in the schedule module.
>
>As a workaround, you can assign newly-created work orders to users and
>in
>the scheduler, drag them to the un-assigned list. This will get around
>the
>current bug.
>
>Thanks
>Niall
>
>
>
>On Tue, Feb 14, 2017 at 2:08 PM, Jon Walton <jwalton at redhat.com> wrote:
>
>> HI Niall,
>>
>> All of the workorders showing on the Workorder page have no assignee,
>but
>> only one shows up on the Scheduler page.
>>
>> Thanks
>> Jon
>>
>> On Tue, Feb 14, 2017 at 2:04 PM, Niall Donnelly <ndonnell at redhat.com>
>> wrote:
>>
>>> Hi Jon
>>>
>>> The draggable list is determined by work orders that have no
>assignee.
>>>
>>> Kind Regards
>>> Niall Donnelly
>>>
>>> On Tue, Feb 14, 2017 at 1:40 PM, Jon Walton <jwalton at redhat.com>
>wrote:
>>>
>>>> Hi all,
>>>>
>>>> I have the WFM demo set up on 3.15.2
>>>>
>>>> On the Scheduler page in the Portal I only see one workorder
>available
>>>> to drag onto a user and I cannot work out how this list is
>determined.
>>>>
>>>> Changing the date makes no difference.
>>>>
>>>> If I look at the Workorders page I see lots of workorders, all have
>New
>>>> status. Some have todays date and some yesterdays.
>>>>
>>>> What filter is applied on the Scheduler page to determine the
>workorders
>>>> listed to allocate?
>>>>
>>>> Thanks
>>>> Jon
>>>>
>>>> --
>>>>
>>>>
>>>> *Senior Solution Architect*
>>>>
>>>> jwalton at redhat.com
>>>>
>>>> 07889 630816
>>>>
>>>> _______________________________________________
>>>> Feedhenry-raincatcher mailing list
>>>> Feedhenry-raincatcher at redhat.com
>>>> https://www.redhat.com/mailman/listinfo/feedhenry-raincatcher
>>>>
>>>>
>>>
>>
>>
>> --
>>
>>
>> *Senior Solution Architect*
>>
>> jwalton at redhat.com
>>
>> 07889 630816
>>
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