[Freeipa-users] Word of warning on freeipa availability

[Steven Jones]

Hi,

Im not saying its bad....actually the opposite.

We looked at RDS 18months ago and I bust a gut trying to get my management interested in buying it....I finally got an agreement but were told by Redhat sales AP that it was no longer being sold as they couldnt support it but to look at freeIPA 2 because this was a great product and would be supported.

So Ive gone and persuaded my line managers to take a good look at IPA, I get them interested on me doing a POC but AP Sales are now telling me the same thing for IPA as they did RDS....they dont foresee selling it in AP for the foreseeable future if ever....mainly because they tell me they cant support it.  Now its possible they dont have a clue...but I cant keep waiting for ever and based on past actions that doesnt seem wise.

So my point is if someone joins this "open-source" group with the intention of using this next year they should be aware there is a risk it wont be commercially supported by Redhat in their region....so in effect they could be wasting their time.

In terms of a product Im not saying its rubbish, Im actually so pissed because I think from its overall design, its easy to use and simple interface and to its nuts and bolts it will be a good product and do exactly what we need.....Im annoyed because I will probably not be able to use it!

regards


===
From: freeipa-users-bounces at redhat.com [freeipa-users-bounces at redhat.com] on behalf of Dmitri Pal [dpal at redhat.com]
Sent: Friday, 22 April 2011 3:23 a.m.
To: freeipa-users at redhat.com
Subject: Re: [Freeipa-users] Word of warning on freeipa availability

On 04/21/2011 04:11 AM, Steven Jones wrote:
> Hi,
>
>
>
> Anybody contemplating using Free-ipa should check with Redhat sales in their region before getting interested. It seems freeipa wont be sold in all regions, as an example in Asia Pacfic like RDS it may never be sold....or at least it may years away. So without access to the replication/AD sync channel and no support envisaged I would think its of limited use....
>
>
>

I am not sure this is the accurate information.
It was true regarding v1 but it most likely will be different with v2.
I do not think the information you are commenting on is even shaped
internally as the official sales of IPA will start only with 6.2. IPA is
in tech preview in 6.1.
The access to replication bits is in fact needed via Red Hat contact.

I am really not sure what you are trying to say with this post?
"IPA is bad, do not use it?"

It seems that supporting something requires knowledge and right people.
It might be very well possible that Red Hat would not be able to ramp up
the right support resources for all geographies day 1. It is the
question of time and demand.

FreeIPA - community release is available and supported using the
standard "best effort" model across the globe.
It is unclear what other expectations are not met.

> Oops.....
>
>
>
> regards
>
>
>
> _______________________________________________
> Freeipa-users mailing list
> Freeipa-users at redhat.com
> https://www.redhat.com/mailman/listinfo/freeipa-users
>
>


--
Thank you,
Dmitri Pal

Sr. Engineering Manager IPA project,
Red Hat Inc.


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