[Pki-users] CS Server error

[Fraser Tweedale]

On Wed, Dec 07, 2016 at 02:11:53PM -0800, Rafael Leiva-Ochoa wrote:
> Hi Team,
> 
>      I have installed Dogtag on one of my Raspberry PI 3 devices for
> testing. At first it was working great. Then, I noticed that it took a very
> long time for the DogTag Start Page to startup when I rebooted my Pi. In
> some cases, it took 10min's, but I attributed this to the fact that it was
> running on a ARM processor, and it takes a while to start up. Now, for some
> reason, I am getting this error:
> 
> HTTP Status 500 - CS server is not ready to serve.
> 
> *type* Exception report
> 
> *message* *CS server is not ready to serve.*
> 
> *description* *The server encountered an internal error that prevented it
> from fulfilling this request.*
> 
> *exception*
> 
> java.io.IOException: CS server is not ready to serve.
> 	com.netscape.cms.servlet.base.CMSServlet.service(CMSServlet.java:445)
> 	javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
> 	sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
> 	sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
> 	sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
> 	java.lang.reflect.Method.invoke(Method.java:498)
> 	org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:293)
> 	org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:290)
> 	java.security.AccessController.doPrivileged(Native Method)
> 	javax.security.auth.Subject.doAsPrivileged(Subject.java:549)
> 	org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:325)
> 	org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:176)
> 	java.security.AccessController.doPrivileged(Native Method)
> 	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
> 	sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
> 	sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
> 	sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
> 	java.lang.reflect.Method.invoke(Method.java:498)
> 	org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:293)
> 	org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:290)
> 	java.security.AccessController.doPrivileged(Native Method)
> 	javax.security.auth.Subject.doAsPrivileged(Subject.java:549)
> 	org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:325)
> 	org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:264)
> 
> *note* *The full stack trace of the root cause is available in the Apache
> Tomcat/8.0.38 logs.*
> ------------------------------
> Apache Tomcat/8.0.38
> 
> I have tried rebooting the PI many times, and looking at the logs, but no
> luck. Any ideas?
> 
> Thanks,
> 
> Rafael

Thank you for testing Dogtag an ARM / RPi :)

Could you please provide the /var/log/pki/pki-tomcat/ca/debug log
file?  Probably best to upload the file somewhere and point us to
it, or send it to me off-list; it can be quite large.

I will take a look at it and try and work out what's causing the
failure.

Thanks,
Fraser