[Pulp-dev] Draft Community Demo - Your Opinion Please

[Matthias Dellweg]

Only thing i could find is that "Do you plan to migrate to pulp3?" is quite
vague. Do you think "... to migrate within one year?" would be a good
question? (maybe quarter or half a year...)
Or we provide Intervals to choose from.
That would kind of shift the notion of the questions below to "What is
stopping you now?", the sort of information we want.

On Thu, Jul 23, 2020 at 9:34 PM Robin Chan <rchan at redhat.com> wrote:

>
> Robin Chan
>
> She/Her/Hers
>
> Satellite Software Engineering Manager - Pulp
>
> Red Hat <https://www.redhat.com>
>
> IRC: rchan
>
> Red Hat respects your work life balance. Therefore there is no need to
> answer this email out of your office hours.
> <https://www.redhat.com>
>
>
>
> On Thu, Jul 23, 2020 at 12:37 PM David Davis <daviddavis at redhat.com>
> wrote:
>
>> Thanks for working on this. Responses inline below.
>>
>> David
>>
>>
>> On Thu, Jul 23, 2020 at 11:55 AM Melanie Corr <mcorr at redhat.com> wrote:
>>
>>> Hi all,
>>>
>>> I need your help in shaping the survey[0].
>>>
>>> I copied over some questions from last year's survey and added what I
>>> thought might be interesting. Last year's survey contains a lot of
>>> "planning" questions for future upgrades to Pulp 3. Many things have
>>> changed since then, and I think you know best where we need to focus.
>>>
>>> I added conditions to the survey to try and separate the following:
>>>
>>> * Questions for Pulp 2 Users
>>> * Questions for Pulp 3 Users
>>> * Questions for people who are in-between their migration. This last
>>> category of user may exist only in my head. Let me know :)
>>>
>>
>>> Questions for you:
>>>
>>> Do you think streaming the survey into separate user groups like this is
>>> a good idea?
>>>
>>
>> Is it possible though to compare the results across surveys (like what OS
>> people are using)?
>>
>>
>>>
>>> With the Pulp 2 survey, do we want to collect, for example, what version
>>> of MongoDB they're using? I'm assuming we ultimately want to guide users
>>> away from Pulp 2, so most of what I added related to a future migration to
>>> Pulp 3. I kept all the "what features would you like" type questions for
>>> the Pulp 3 part of the survey and focused on what they need to get away
>>> from Pulp 2. What do you think?
>>>
>>
>> For Pulp 2, I would ditch most of the questions that aren't relevant to
>> why they are still on Pulp 2 and what their upgrade/trial experience of
>> Pulp 3 is like (if any).
>>
>
> Agreed. I think the EOL on Pulp 2 was a question just to try to get that
> info out/awareness.
>
>
>>
>>
>>>
>>> For the Pulp 3 users, are there any areas I haven't covered where you
>>> want to focus and learn their experiences?
>>>
>> What content types they are using. What features they want still.
> anything we need to know to get users to use Pulp 3 (start or move to).
>
>
>>
>>>
>>
>>> I asked Greg Sutcliffe, the MBU's Data Analyst, a question related to
>>> rewording I was doing on one question. One piece of advice he gave me was
>>> to beware of asking about solutions to complex problems. For example, on
>>> his advice, I changed "If there was a Pulp 3 web-based interface, would you
>>> use it?" from the 2019 survey to "Do you need a Pulp 3 web UI for your
>>> environment?" with the follow-up question to describe that workflow if they
>>> answer yes. He said to focus the questions on their experiences and their
>>> problems rather than having them propose hypothetical solutions.
>>>
>>
>> +1, good idea.
>>
> agreed. no leading questions. I think before we asked a similar question
> about the cli. "Would like a free cookie" vs. "what do you need right now"
>
>
>>
>>
>>>
>>> Feel free to reply here or enter "That is a terrible question, Melanie"
>>> into the survey :)
>>> Am happy to apply any feedback.
>>>
>>> [0]
>>> https://forms.gle/aynaM4d4wX5Aterz5
>>>
>>>
>>>
>>>
>>>
>>> --
>>>
>>> Melanie Corr, RHCE
>>>
>>> Community Manager
>>>
>>> Red Hat <https://www.redhat.com>
>>>
>>> Remote, Ireland
>>>
>>> mcorr at redhat.com
>>> M: +353857774436     IM: mcorr
>>> <https://www.redhat.com>
>>>
>>> _______________________________________________
>>> Pulp-dev mailing list
>>> Pulp-dev at redhat.com
>>> https://www.redhat.com/mailman/listinfo/pulp-dev
>>>
>> _______________________________________________
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