Network Problems

[brad.mugleston at comcast.net]

Thanks for the reply Mark,

I'll try your suggestions tonight.  About the X-Box.  Yes, it connects to the internet so what it's telling me is the modem is talking to the LinkSys box and the downlink is getting to my basement switch/wireless box as both the X-Box and wireless connections seem to work (I haven't tested the other connections from the basement but they are probably working.

The linksys has 5 out put lines (one a down link the other four switches) I'm not sure how all that is wired but there must be some separation between the down link to isolate it from a power surge or what ever killed the other lines.  I was under the impression that I had either #4 to hook a computer up to or I could use the down link which I thought just crossed a few wires to get the connection to work but I may be wrong.

I'll unhook everything and cycle the power again then try your one up check.

Thanks

Brad


> Hi Brad,
>    Sorry about the problems. It does sound like the LinkSys got fried.
> Here's what I'd do:
> 
> 1) Unplug all the cables going into the LinkSys other than the one
> going to the cable modem. Power cycle the cable modem and the LinkSys.
> 
> 2) Using an upstairs computer plug it's cable into each port of the
> LinkSys. Check whether you get a link light on any port of the LinkSys
> when only using one port. Check the computer's link light also as you
> change from port to port on the LinkSys.
> 
>    If anything lights up then that's a positive step. If nothing
> lights up then it's probably the LinkSys. We can proceed when the
> results are a bit clearer.
> 
>    One question - you said that the 'Xbox works'. In what way? Is it
> getting to the Internet? That would say some part of the LinkSys is
> working.
> 
> Good luck,
> Mark
> 
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