[rhn-users] Up2date problems

Leo Happel lhappel at cox.net
Fri Aug 6 20:10:27 UTC 2004


Do you have more than one logon ID??  If you do you may have the entitlement
undeer a different  Id than it is registered for.  I had this problem.

L. Happel
----- Original Message ----- 
From: "Scott Lacy" <LACY_S at Mercer.edu>
To: <rhn-users at redhat.com>
Sent: Friday, August 06, 2004 2:41 PM
Subject: [rhn-users] Up2date problems


> Having problems with a couple of systems running up2date:
>
> 1)  I recently upgraded one system from RH8 to RH Enterprise AS.
> Up2date runs fine, but the system itself still insists on identifying
> itself to RHN as a Redhat 8 system, which means I can't entitle the
> system to Enterprise AS updates (the entitlement is there just waiting
> on it).  Redhat-release says it's RH Enterprise, so I'm a bit boggled as
> to what to do.
>
>
> 2)   Another Enterprise AS install:
>
> Traceback (most recent call last):
>   File "/usr/sbin/up2date", line 1190, in ?
>     sys.exit(main() or 0)
>   File "/usr/sbin/up2date", line 669, in main
>     up2dateAuth.updateLoginInfo()
>   File "up2dateAuth.py", line 141, in updateLoginInfo
>   File "up2dateAuth.py", line 105, in login
>   File "up2dateAuth.py", line 49, in maybeUpdateVersion
>   File "/usr/share/rhn/up2date_client/up2dateUtils.py", line 228, in
> getVersion
>     release, version = getOSVersionAndRelease()
>   File "/usr/share/rhn/up2date_client/up2dateUtils.py", line 221, in
> getOSVersionAndRelease
>     raise up2dateErrors.RpmError(
> up2date_client.up2dateErrors.RpmError: RPM error.  The message was:
> Could not determine what version of Red Hat Linux you are running.
> If you get this error, try running
>
>                 rpm --rebuilddb
>
>
> I've done rpm --rebuilddb, and that didn't help.  I did rpm -q
> redhat-release it claimed it wasn't on the system, but the files are on
> the system.  I think the RPM database is hosed, because it says
> /bin/bash and /bin/sh don't belong to any packages.
>
>
> Any ideas before I break down and call support?  :P
>
>
> Thanks,
>
> Scott
>
>
>
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