[rhn-users] RHN not recognizing necessary patches

[Norman Elton]

Help!

For the past few weeks, when I login to RHN, all of my machines appear 
up to date (they have the blue checkmark), however, I'm getting e-mails 
stating that they all need patches. Using RHN, I verify that specific 
RPMs are installed and out of date, yet, the Errata screen shows 
nothing.

If I run "up2date -p" to refresh the package profile, everything starts 
working again and I can push out errata. Unfortunately, the next time 
an errata comes out, I am forced to refresh the profile again before 
RHN will recognize that the machine is out of date.

I've called tech support, customer service, posted a bugzilla bug, used 
the RHN feedback form, and posted this issue on the general RedHat 
mailing list. Nobody has been able to help.

Is anyone else seeing similar issues? I'm at my wit's end on this. If 
things don't start working, I'll have to cancel my RedHat entitlements 
and move elsewhere.

Norman

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Norman Elton
Information Technology - Network Engineering
College of William & Mary
757-221-7790