[rhn-users] RHN Hosted web session expires too quickly

[daryl herzmann]

Well howdy again,

I was hoping the RHN outage this past weekend would fix this, but alas, it 
hasn't.  One wonders where I can get an update on this issue, as the 
bugzilla ticket is silent and my CRM ticket has no information updates. 
So I try email again, hehe. :)

daryl

On Mon, 9 Nov 2009, daryl herzmann wrote:

> Well howdy again,
>
> If anybody is still curious about this, the public bugzilla tracking this 
> issue can be found here:
>
>  https://bugzilla.redhat.com/show_bug.cgi?id=482748
>
> daryl
>
> On Wed, 16 Sep 2009, daryl herzmann wrote:
>
>>  Well howdy again,
>>
>>  In case anybody was curious to reproduce this, here are the challenging
>>  steps:
>>
>>   1) Locate a stop watch.  It need not be a fancy one, my 1980s vintage
>>      Casio wristwatch was up for the task.
>>   2) Log into RHN (be sure to have all the "Your RHN" modules disabled so
>>      that your login does not time out).
>>   3) Start the stopwatch!
>>   4) Surf the RHN website.  Check out how it took RHN a week to schedule
>>      RHEL5.4 . Look at all of your systems and think warm thoughts about
>>      how all of your information about your open source systems are stored
>>      by Red Hat in a proprietary database.
>>  ----> you are logged out in between your feverish clicking. Yell: "Boom!"
>>   5) Look at your stopwatch, it will say somewhere around  16 minutes and
>>   45
>>      seconds.
>>
>>  Enjoy!
>>
>>  daryl
>>
>>  On Thu, 10 Sep 2009, daryl herzmann wrote:
>> 
>> >   Well howdy there!
>> > 
>> >   I am a RHN hosted user that is getting very frustrated with having my 
>> >   web
>> >   session timeout after what seems to be only a few minutes of inactivity
>> >   (perhaps 5-15 minutes worth).  It was a much longer period prior to a 
>> >   few
>> >   months ago.
>> > 
>> >   I asked redhat support and got this response:
>> > 
>> >     "We would like inform you that, times out session for RHN is not
>> >      configurable and we can not change it."
>> > 
>> >   Well that is not cool.  Does anybody know of a setting or something 
>> >   that I
>> >   can do to work around this?
>> > 
>> >   thanks,
>> >     daryl