[Spacewalk-list] Get Internal Server Error CentOS 5.2

[Sean Allin]

Receiving same error.
https://.../rhn/admin/multiorg/OrgSystemSubscriptions.do?oid=2

menu choices: spacewalk tools->organizations->org2->subscriptions


Johannes Koenig wrote:
> Hi Jan,
> 
> in /var/log/tomcat5/catalina.out i found following messages as I try to 
> open the Entitlement webpage of an organization that I'm creating and 
> getting internal server error instead.
> 
> 2008-08-07 06:54:47,145 [TP-Processor1] ERROR 
> org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/rhn].[org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp] 
> - Servlet.service() for servlet 
> org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp threw 
> exception
> java.lang.NullPointerException
>        at 
> com.redhat.rhn.frontend.dto.OrgEntitlementDto.getUpperRange(OrgEntitlementDto.java:108) 
> 
>        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
>        at 
> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) 
> 
>        at 
> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) 
> 
>        at java.lang.reflect.Method.invoke(Method.java:616)
>        at org.apache.commons.el.ArraySuffix.evaluate(ArraySuffix.java:314)
>        at 
> org.apache.commons.el.ComplexValue.evaluate(ComplexValue.java:145)
>        at 
> org.apache.commons.el.ExpressionEvaluatorImpl.evaluate(ExpressionEvaluatorImpl.java:264) 
> 
>        at 
> org.apache.commons.el.ExpressionEvaluatorImpl.evaluate(ExpressionEvaluatorImpl.java:190) 
> 
>        at 
> org.apache.jasper.runtime.PageContextImpl.proprietaryEvaluate(PageContextImpl.java:929) 
> 
>        at 
> org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp._jspx_meth_bean_message_13(Unknown 
> Source)
>        at 
> org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp._jspx_meth_c_when_2(Unknown 
> Source)
>        at 
> org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp._jspx_meth_c_choose_2(Unknown 
> Source)
>        at 
> org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp._jspx_meth_html_form_0(Unknown 
> Source)
>        at 
> org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp._jspService(Unknown 
> Source)
>        at 
> org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
>        at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
>        at 
> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) 
> 
>          ....
>  2008-08-07 06:54:47,151 [TP-Processor1] ERROR 
> com.redhat.rhn.frontend.servlets.SessionFilter - Error during 
> transaction. Rolling back
> javax.servlet.ServletException: javax.servlet.jsp.el.ELException: An 
> error occurred while getting property "upperRange" from an instance of 
> class com.redhat.rhn.frontend.dto.OrgEntitlementDto
>        at 
> org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:842) 
> 
>        at 
> org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:779) 
> 
>        at 
> org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp._jspService(Unknown 
> Source)
>        at 
> org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
>        at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
> ...
> 2008-08-07 06:54:47,156 [TP-Processor1] ERROR 
> org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/rhn].[action] 
> - Servlet.service() for servlet action threw exception
> java.lang.NullPointerException
> ...
> 
> Do you have any idea where the problem comes from?
> 
> Johannes
> 
> 
> Jan Pazdziora wrote:
>> On Wed, Aug 06, 2008 at 06:09:27AM +0200, Johannes Koenig wrote:
>>  
>>> some web pages of my spacewalk installation reports an internal 
>>> server  error.  As example when I created a new organization and when 
>>> i want to  go the subscription page I got the message internal server 
>>> error. I  don't find any log entry in the /var/log/rhn/* or 
>>> /var/log/httpd/*.
>>> Same problem I got with help pages. I have checked the installation 
>>> logs      
>>
>> We need to know the exact page that gives you troubles -- it affects
>> whether it is processed by mod_perl or by tomcat and that in turn
>> affects where the error message goes.
>>
>> If the page that gives you Internal Server Error is a .pxt page, the
>> error message will be in /var/log/httpd/ssl_error_log. If the page is
>> a .do page, it will be in /var/log/tomcat5/catalina.out.
>>
>> Hope this helps,
>>
>>   
> 

-- 
Sean Allin
SPAWAR Network Security, Contractor
SAIC IISBU
SSC San Diego Tel# 619-553-5869

"Any sufficiently advanced technology is indistinguishable from magic." - Arthur C. Clarke's Third Law
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