[Spacewalk-list] Get Internal Server Error CentOS 5.2

[Brad Buckingham]

Hi Sean,

This issue is currently documented in the following BZ:
    https://bugzilla.redhat.com/show_bug.cgi?id=458415

thanks,
Brad

Sean Allin wrote:
> Receiving same error.
> https://.../rhn/admin/multiorg/OrgSystemSubscriptions.do?oid=2
>
> menu choices: spacewalk tools->organizations->org2->subscriptions
>
>
> Johannes Koenig wrote:
>> Hi Jan,
>>
>> in /var/log/tomcat5/catalina.out i found following messages as I try 
>> to open the Entitlement webpage of an organization that I'm creating 
>> and getting internal server error instead.
>>
>> 2008-08-07 06:54:47,145 [TP-Processor1] ERROR 
>> org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/rhn].[org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp] 
>> - Servlet.service() for servlet 
>> org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp 
>> threw exception
>> java.lang.NullPointerException
>>        at 
>> com.redhat.rhn.frontend.dto.OrgEntitlementDto.getUpperRange(OrgEntitlementDto.java:108) 
>>
>>        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
>>        at 
>> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) 
>>
>>        at 
>> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) 
>>
>>        at java.lang.reflect.Method.invoke(Method.java:616)
>>        at 
>> org.apache.commons.el.ArraySuffix.evaluate(ArraySuffix.java:314)
>>        at 
>> org.apache.commons.el.ComplexValue.evaluate(ComplexValue.java:145)
>>        at 
>> org.apache.commons.el.ExpressionEvaluatorImpl.evaluate(ExpressionEvaluatorImpl.java:264) 
>>
>>        at 
>> org.apache.commons.el.ExpressionEvaluatorImpl.evaluate(ExpressionEvaluatorImpl.java:190) 
>>
>>        at 
>> org.apache.jasper.runtime.PageContextImpl.proprietaryEvaluate(PageContextImpl.java:929) 
>>
>>        at 
>> org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp._jspx_meth_bean_message_13(Unknown 
>> Source)
>>        at 
>> org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp._jspx_meth_c_when_2(Unknown 
>> Source)
>>        at 
>> org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp._jspx_meth_c_choose_2(Unknown 
>> Source)
>>        at 
>> org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp._jspx_meth_html_form_0(Unknown 
>> Source)
>>        at 
>> org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp._jspService(Unknown 
>> Source)
>>        at 
>> org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
>>        at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
>>        at 
>> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) 
>>
>>          ....
>>  2008-08-07 06:54:47,151 [TP-Processor1] ERROR 
>> com.redhat.rhn.frontend.servlets.SessionFilter - Error during 
>> transaction. Rolling back
>> javax.servlet.ServletException: javax.servlet.jsp.el.ELException: An 
>> error occurred while getting property "upperRange" from an instance 
>> of class com.redhat.rhn.frontend.dto.OrgEntitlementDto
>>        at 
>> org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:842) 
>>
>>        at 
>> org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:779) 
>>
>>        at 
>> org.apache.jsp.WEB_002dINF.pages.admin.multiorg.orgsystemsubs_jsp._jspService(Unknown 
>> Source)
>>        at 
>> org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
>>        at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
>> ...
>> 2008-08-07 06:54:47,156 [TP-Processor1] ERROR 
>> org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/rhn].[action] 
>> - Servlet.service() for servlet action threw exception
>> java.lang.NullPointerException
>> ...
>>
>> Do you have any idea where the problem comes from?
>>
>> Johannes
>>
>>
>> Jan Pazdziora wrote:
>>> On Wed, Aug 06, 2008 at 06:09:27AM +0200, Johannes Koenig wrote:
>>>  
>>>> some web pages of my spacewalk installation reports an internal 
>>>> server  error.  As example when I created a new organization and 
>>>> when i want to  go the subscription page I got the message internal 
>>>> server error. I  don't find any log entry in the /var/log/rhn/* or 
>>>> /var/log/httpd/*.
>>>> Same problem I got with help pages. I have checked the installation 
>>>> logs      
>>>
>>> We need to know the exact page that gives you troubles -- it affects
>>> whether it is processed by mod_perl or by tomcat and that in turn
>>> affects where the error message goes.
>>>
>>> If the page that gives you Internal Server Error is a .pxt page, the
>>> error message will be in /var/log/httpd/ssl_error_log. If the page is
>>> a .do page, it will be in /var/log/tomcat5/catalina.out.
>>>
>>> Hope this helps,
>>>
>>>   
>>
>
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