[Spacewalk-list] Need help to troubleshoot osa-dispatcher problem.

[Richard Rigby]

i can't offer much help at the moment, i'm afraid, but can say that i am seeing exactly the same behaviour.
we just upgraded to 1.2 a couple of days ago.
everything was working correctly in 1.1, but since the upgrade, the osa-dispatcher fails to run correctly in the manner described below.
haven't had much time to delve into it just yet, but have tried the suggestions mentioned.
any advice on what else may be worth tying would me much appreciated.

thanks,

richard

From: spacewalk-list-bounces at redhat.com [mailto:spacewalk-list-bounces at redhat.com] On Behalf Of Ron Helzer
Sent: 09 December 2010 06:41
To: spacewalk-list at redhat.com
Subject: [Spacewalk-list] Need help to troubleshoot osa-dispatcher problem.

After upgrading from Spacewalk 1.1 to 1.2; osa-dispatcher seems to have quit working.  I have exhausted my troubleshooting skills and have been unable to determine the cause.

What works:

  client OSA Status is online
  OSA Ping System works

What doesn't work:

  Scheduling any action does not trigger the client's osad to invoke rhn_check

Package versions:

  osa-dispatcher-5.9.44-1.el5
  jabberd-2.2.11-2.el5
  spacewalk-setup-jabberd-1.3.1-1.el5

I have followed the instructions at https://www.redhat.com/archives/spacewalk-list/2010-November/msg00181.html to update the jabberd configuration. Also tried some of the suggestions offered in https://www.redhat.com/archives/spacewalk-list/2010-November/msg00173.html to no avail.

Results of `tail -f /var/log/rhn/osa-dispatcher.log | grep osa_dispatcher`

  2010/12/09 01:28:17 -04:00 13878 0.0.0.0<http://0.0.0.0>: osad/osa_dispatcher.process_once
  2010/12/09 01:28:17 -04:00 13878 0.0.0.0<http://0.0.0.0>: osad/osa_dispatcher.process_once('Clients to be pinged:', None)
  2010/12/09 01:28:17 -04:00 13878 0.0.0.0<http://0.0.0.0>: osad/osa_dispatcher.process_once('before process',)
  2010/12/09 01:28:17 -04:00 13878 0.0.0.0<http://0.0.0.0>: osad/osa_dispatcher.process_once('after process',)
  2010/12/09 01:28:17 -04:00 13878 0.0.0.0<http://0.0.0.0>: osad/osa_dispatcher.process_once('Not notifying jabber nodes',)

It's as if osa-dispatcher just doesn't see that there's a pending event it should notify osad of...
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