[Spacewalk-list] Kickstart profile 500 error

[Grau, Roderick]

Thank you, Michael.

One problem at I time.

On startup:
[root at angus rhn]# /usr/sbin/rhn-satellite start
Starting spacewalk services...
Initializing jabberd processes ...
Starting router:                                           [  OK  ]
Starting sm:                                               [  OK  ]
Starting c2s:                                              [  OK  ]
Starting s2s:                                              [  OK  ]
Starting osa-dispatcher: /usr/lib/python2.6/site-packages/jabber/jabber.py:68: DeprecationWarning: the sha module is deprecated; use the hashlib module instead
import sha, time
RHN 31791 2011/08/24 14:09:13 -04:00: ('Traceback (most recent call last):\n  File "/usr/share/rhn/osad/jabber_lib.py", line 250, in setup_connection\n    c = self._get_jabber_client(js)\n  File "/usr/share/rhn/osad/jabber_lib.py", line 307, in _get_jabber_client\n    c.connect()\n  File "/usr/share/rhn/osad/jabber_lib.py", line 564, in connect\n    jabber.Client.connect(self)\n  File "/usr/lib/python2.6/site-packages/jabber/xmlstream.py", line 464, in connect\n    else: self._sock.connect((self._hostIP, self._port))\n  File "<string>", line 1, in connect\nerror: [Errno 111] Connection refused\n',)
                                                         [  OK  ]

I am guessing that error is because c2s and s2s really failed to start.

[root at angus rhn]# service jabberd status
router (pid 31737) is running...
sm (pid 31744) is running...
c2s dead but subsys locked
s2s dead but subsys locked

/var/log/rhn/osa-dispatcher.log shows the same error as above.

Where should I look next?

-Rod
On Aug 24, 2011, at 10:38 AM, Michael Mraka wrote:

> Grau, Roderick wrote:
> % Spacewalk List:
> % 
> % My setup:
> % Oracle 6.0
> % Postgres DB
> % Spacewalk 1.4 upgraded to 1.5
> % 
> % I am getting "500 Error - Internal Server Error" after creating a kickstart profile and after making edits to an existing kickstart profile.
> % 
> % Once I get the 500 error, I reload the page /rhn/YourRhn.do, and go to the kickstart profile page and my changes are there.
> % 
> % When I start the satellite server I get an osa-dispatcher warning about the sha module being deprecated.
> % When I stop the satellite server c2s and s2s failed to stop, probably because they are not running.
> % 
> % What are the next steps or logs to check to track the problem down?
> 
> ISE should be logged in /var/log/httpd/{error_log,ssl_error_log}. 
> As it applies to YourRhn.do there can be also a relevant message in
> tomcat's log - /var/log/tomcat{5,6}/catalina.out.
> 
> As for osa-dispatcher, it's log is in /var/log/rhn/osa-dispatcher.log.
> 
> Regards,
> 
> --
> Michael Mráka
> Satellite Engineering, Red Hat
> 
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--
Roderick Grau
IT Systems Management and Operations
University at Albany
1400 Washington Avenue Ext.
Albany, New York 12222