[Spacewalk-list] Question regarding SLES & RHEL clients registered to Spacewalk

[Jason Calafiore]

Hi Waldirio,

 Actually my question is not about Licensing, it's really about Vendor
Support. For Licensing we do not have any issues.

I am more concerned about using 3rd party packages here. I'd like to know
if anyone who gets support from RedHat, Novell, Canonical, etc, if they use
spacewalk to manage their servers, do they ever run into an issue where a
package conflicts from the vendor causing a support issue?

I am overall trying to understand the risks associated with using Spacewalk
in terms of Support Agreements.


Thanks

Jason

______________

Atenciosamente

Waldirio

msn: waldirio at gmail.com

Skype: waldirio

Site: www.waldirio.com.br

Blog: blog.waldirio.com.br

LinkedIn: http://br.linkedin.com/pub/waldirio-pinheiro/22/b21/646

PGP: www.waldirio.com.br/public.html





On Mon, Jun 15, 2015 at 2:59 PM, Waldirio Manhães Pinheiro <
waldirio at gmail.com> wrote:

> Hello Jason,

>

> About your first question, I'm not sure about SLES, btw if you have 10

> subscriptions or licenses (i don't know if SLES subscribe as license)

> and download the packages to update only 10 servers, you are in

> compliance, if you download from site or use another automated system

> to do it, doesn't matter but if you have 10 subscriptions and are

> updating 11 servers, you are not compliance, will be necessary by +1

> subscription or license.

>

> Imagine the scenario, 10 subscription and 100 servers! This is the
problem.

>

> Check with your sales vendor, they will give you the correct answer

> for your scenario.

>

> Take Care

> ______________

> Atenciosamente

> Waldirio

> msn: waldirio at gmail.com

> Skype: waldirio

> Site: www.waldirio.com.br

> Blog: blog.waldirio.com.br

> LinkedIn: http://br.linkedin.com/pub/waldirio-pinheiro/22/b21/646

> PGP: www.waldirio.com.br/public.html

>

>

> On Fri, Jun 12, 2015 at 6:35 PM, Jason Calafiore

> <jason.calafiore at gmail.com> wrote:

>> Hi All,

>>  As I am testing spacewalk in our environment which includes SLES and

>> RHEL, I came to some questions regarding the risks we face with

>> regard to support which I hope the community could assist me with.

>>

>> 1. Does anyone currently use Spacewalk to manage SLES or RHEL servers

>> in their environment. Have you encountered any issues where it

>> invalidated your support?

>>

>> 2. According to SuSE/Novell Support they mentioned to me that

>> Spacewalk is not a supported tool to download & manage packages, so

>> essentially it would invalidate the support. This would be true even

>> if i used SMT to download the package and push them into Spacewalk.

>> On the other hand they would try to still provide support, but if in

>> the case that we install 3rd party RPM's that is the cause of issue,
they would not be able to support the system.

>> Does anyone know what specific packages & dependencies would be

>> installed or modified?

>>

>> 3. I only see steps to register OpenSuSE clients and not SLES on this

>> page https://fedorahosted.org/spacewalk/wiki/RegisteringClients Are

>> there steps for SLES?

>>

>> 4. Is there a way to register a SLES server to Spacewalk without

>> getting packages from openSuSE?

>>

>> Thank you,

>> Jason

>>

>> _______________________________________________

>> Spacewalk-list mailing list

>> Spacewalk-list at redhat.com

>> https://www.redhat.com/mailman/listinfo/spacewalk-list
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