[Pki-users] ESC Format / Enroll Error

[Zach Casper]

Yes - Our cards are JavaCard 2.2.1 and Global Platform 2.1.1 

 

Could that be the problem? 

 

From: pki-users-bounces at redhat.com [mailto:pki-users-bounces at redhat.com] On
Behalf Of Veale, Sean
Sent: Tuesday, December 23, 2008 1:29 PM
To: pki-users at redhat.com
Subject: RE: [Pki-users] ESC Format / Enroll Error

 

Do you know what version of the JavaCard the card supports? I  think you the
card needs to work with JC 2.2.2 to work correctly  (at least in CS 7.3 and
probally in Dogtag CS) but confirmation on that would be good.


Sean 

 

  _____  

From: pki-users-bounces at redhat.com [mailto:pki-users-bounces at redhat.com] On
Behalf Of Zach Casper
Sent: Tuesday, December 23, 2008 12:52 PM
To: pki-users at redhat.com
Subject: [Pki-users] ESC Format / Enroll Error

We have an Infineon Smart Card and currently we are unable to Format/Enroll
due to the following ESC Error

 

"Formatting of smart card failed. Error: The Smart Card Server cannot
upgrade the software on your smart card."

 

And Diagnostics show this error:

 

"Attempting to Format Key, ID: ####### - Key Format failure, Error: 19."

 

This card comes up as "Formatted" because we've manually installed a version
of the Dogtag applet prior to using ESC & Dogtag. 

 

Any advice on how we can troubleshoot?

 

--

Zach Casper

Envieta LLC

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