[Pki-users] ESC Format / Enroll Error

Tue Dec 23 18:56:55 UTC 2008

Where do you find the info about your javacard?
I have a set of blank Gemalto smartcards and I don't see javacard or
model number info
on them. 

From: Julius Adewumi 
@GDC4S.com 
Ph:480-441-6768 
Contract Corp:MTSI 

________________________________

From: pki-users-bounces at redhat.com [mailto:pki-users-bounces at redhat.com]
On Behalf Of Zach Casper
Sent: Tuesday, December 23, 2008 11:42 AM
To: pki-users at redhat.com
Subject: RE: [Pki-users] ESC Format / Enroll Error

Yes - Our cards are JavaCard 2.2.1 and Global Platform 2.1.1 

Could that be the problem? 

From: pki-users-bounces at redhat.com [mailto:pki-users-bounces at redhat.com]
On Behalf Of Veale, Sean
Sent: Tuesday, December 23, 2008 1:29 PM
To: pki-users at redhat.com
Subject: RE: [Pki-users] ESC Format / Enroll Error

Do you know what version of the JavaCard the card supports? I  think you
the card needs to work with JC 2.2.2 to work correctly  (at least in CS
7.3 and probally in Dogtag CS) but confirmation on that would be good.

Sean 

________________________________

From: pki-users-bounces at redhat.com [mailto:pki-users-bounces at redhat.com]
On Behalf Of Zach Casper
Sent: Tuesday, December 23, 2008 12:52 PM
To: pki-users at redhat.com
Subject: [Pki-users] ESC Format / Enroll Error

We have an Infineon Smart Card and currently we are unable to
Format/Enroll due to the following ESC Error

"Formatting of smart card failed. Error: The Smart Card Server cannot
upgrade the software on your smart card."

And Diagnostics show this error:

"Attempting to Format Key, ID: ####### - Key Format failure, Error: 19."

This card comes up as "Formatted" because we've manually installed a
version of the Dogtag applet prior to using ESC & Dogtag. 

Any advice on how we can troubleshoot?

--

Zach Casper

Envieta LLC

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